Terms of service

Effective Date: 11 September 2025

Welcome to Snatche. By using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.

1. General Use

These Terms apply to all visitors, customers, and users of our website and products.
By accessing our website or purchasing from us, you agree to follow these Terms.
We may update these Terms at any time. Continued use of our website means you accept those changes.

2. Products & Orders

We do our best to provide accurate product descriptions, images, and pricing.
All orders are subject to product availability and confirmation of payment.
We reserve the right to cancel or refuse any order if:

  • The product is unavailable
  • There are pricing or description errors
  • We suspect fraud, misuse, or unauthorised activity

3. Payments

Payments must be made in full at checkout.
Prices are listed in local currency unless otherwise stated:

  • USD for the United States
  • CAD for Canada
  • AUD for Australia
  • GBP for the United Kingdom
  • NZD for New Zealand

Any taxes, duties, or additional fees, where applicable, are the customer’s responsibility.

4. Shipping & Delivery

We ship to the United States, Canada, United Kingdom, Australia, and New Zealand.
Delivery times are estimates only. Snatche is not liable for delays caused by couriers, customs, or unforeseen events.
Risk of loss passes to you once the product has been delivered.

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details.
Items must be returned in line with our stated return conditions.
We reserve the right to refuse returns that do not meet these conditions.

6. Use of Products

Our products are intended for personal use only.
You agree not to misuse, resell, or use them in any unlawful way.

7. Intellectual Property

All content on our website, including text, images, logos, graphics, and designs, is owned by or licensed to Snatche.
You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Snatche is not liable for:

  • Any indirect, incidental, or consequential damages
  • Any loss of data, profits, or business opportunities
  • Issues outside our reasonable control, including courier delays, customs issues, or website downtime

Our total liability for any claim will not exceed the amount you paid for the product in question.

9. Governing Law

These Terms are governed by the laws of the country where you reside:

  • United States: Governed by the laws of the United States and your state of residence
  • Canada: Governed by the laws of Canada and your province of residence
  • United Kingdom: Governed by the laws of England and Wales
  • Australia: Governed by the laws of the Commonwealth of Australia
  • New Zealand: Governed by the laws of New Zealand

Any disputes must be handled in the courts of your local jurisdiction, unless otherwise required by applicable consumer law.

10. Contact Us

If you have any questions about these Terms, please contact us:

Snatche - Only a Few Dare to Wear
Email: support@shopsnatche.com